Privacy Policy

Updating the Terms and Conditions

The Terms and Conditions outlined here are subject to modification at any time, entirely at Satbet’s discretion, whether due to regulatory changes or for other reasons. Satbet is committed to notifying all users whenever these Terms and Conditions are updated. If, for any reason, you choose not to accept the updated terms, your Satbet account will be temporarily frozen. To proceed, you’ll need to contact our customer support team, who will assist you in either closing your account or withdrawing all available funds.

Satbet offers its games and betting promotions purely for entertainment purposes. Please note that all bets placed are final and non-refundable, as Satbet’s products are virtual and consumed instantly. Once you place a bet or stake real money on a game, those funds are immediately withdrawn from your account and cannot be returned.

Definitions

When we mention the term “Account,” it refers to the account you create at Satbet, as well as any associated entities managed by Satbet.

The terms “account holder,” “player,” “user,” or “you” refer to the individual who has registered or intends to register an account with Satbet. The phrases “Additional Terms” or “additional terms and conditions” relate to the rules and policies outlined in Section 2 above. The term “Real Money” refers to the actual cash balance in your account at any given time, which includes both your deposits and any winnings.

The word “Bet” refers to the act of wagering money on the outcome of an event in any of our betting promotions. “Betting Offers” are the various bets that Satbet makes available to you. The term “Bonus” signifies a reward you receive for playing games or placing bets (depending on the specific game, bet, or promotion) that is equivalent to a specified value. “Customer Services” refers to the Satbet customer support team.

Prohibited Jurisdictions

United States of America, Israel, and Curacao.

Opening a SatBet Account

When registering for a Satbet App account, you are required to fill in all mandatory fields on the registration page, including your name, email, date of birth, address, and telephone number. Attempting to register a second Satbet account by providing different information from your original account is strictly prohibited.

If you already have a Satbet account but don’t remember it or if you are currently self-excluded, it is your responsibility to ensure that you only maintain one active account. Any bets placed while you have more than one Satbet account will be voided, and the funds in all of your accounts will be confiscated.

Once your Satbet account is active, you must transfer sufficient funds into your account to participate in any games or betting promotions. Satbet does not extend any credit for participation in its games or services. To deposit funds, you can choose from the payment options listed on the deposits page of the website, which may be updated periodically. Information regarding withdrawal times for different payment methods can be found on the withdrawal page, which may also be updated from time to time. Please note that you are only permitted to deposit using a payment method that is in your own name.

Using third-party payment methods for deposits or withdrawals is strictly prohibited. Satbet reserves the right to redirect payments to previously used payment methods in the case of any discrepancies. Withdrawals may occasionally be delayed due to regulatory or Anti-Money Laundering (AML) requirements, but Satbet will work to resolve any issues as quickly as possible.

SatBet Fees

Satbet may apply specific processing fees to certain deposit transactions, depending on the payment method you choose. For detailed information on these fees, please refer to our website’s fee structure. Additionally, we periodically establish minimum and maximum deposit limits, which will be clearly outlined on our website.

Dormant or Inactive Accounts

Satbet advises against keeping substantial amounts of real money in your account for extended periods.

If you do not log into or out of your Satbet account for six months, your account will be considered inactive. At that point, you authorize us to deduct a monthly administrative fee every 30 days.

Should your account show no transactions for twelve months, regardless of whether you log in, it will be classified as dormant. In such a case, your remaining balance will be forfeited, and your account will be closed.

How to Close an Account

If you decide to close your Satbet account for any reason, just contact our customer support team by email, specifying “Close my account” in the subject line. One of our special agents will contact you immediately.

Bonuses and Free Spins

At Satbet, you might be delighted to discover bonuses or free spins linked to specific games or as part of engaging promotional campaigns that we roll out from time to time. 

Please note that the Satbet deposit bonus is typically restricted to one redemption per user account or IP address, unless otherwise indicated. 

When it comes to free spins, they come with a wagering requirement of 40 times the initial value. Keep in mind that you can only utilize these spins while you have a balance of real money in your account.

The free spins awarded are designated for specific games and cannot be exchanged or used on different games, nor can they be transferred to another user under any circumstances. Any free spins that remain unused after a period of seven days will expire, while non-deposit free spins are typically valid only for the duration of the promotional offer — unless otherwise mentioned in the terms and conditions.

If your free spins come with specific conditions, those spins will be credited to your account once you’ve wagered at least 40 euros in the casino, unless stated otherwise in the promotional terms.

It’s important to remember that any winnings derived from free spins are categorized as bonus funds. These funds will only convert to real money after all the requisite wagering conditions are fulfilled, unless otherwise specified in the promotion’s terms and conditions.

In the absence of a designated maximum value for any bonus, the limit will default to 100 euros. 

For further details on these promotions and their requirements, please refer to the wagering section.

Responsible Gaming

At your discretion, you have the autonomy to exclude yourself from participating in any games on the Satbet website. Should you decide to block your access to our Games or Services and remove yourself from participation, you’ll need to reach out to our customer service team. Simply send an email with the subject line “I want to be excluded from http://www.Satbet.com” to initiate your self-exclusion process.

When crafting your email for self-exclusion, please specify the duration for which you wish to be excluded from our platform. Your options for time periods include 1, 7, or 14 days, as well as 1, 2, 3, 4, 5, or 6 months, or alternatively 1, 3, or 5 years.

Should you wish to reactivate your Satbet account after your chosen exclusion period has concluded, you can do so by contacting our customer support team via phone or email. Please note that a cooling-off period will be enforced before your account is reinstated after self-exclusion. This period is designed to provide a buffer, ensuring that your decision to reengage is thoughtfully considered.

Self-exclusion is a mutual commitment between Satbet and yourself. We pledge to take all reasonable measures to prevent any reactivation of your account or the creation of a new one during the self-exclusion period. It is imperative that you also honor this agreement and refrain from attempting to reopen or create a new account.

For further details and additional resources on responsible gaming, please explore the “Responsible Gaming” link located at the bottom of our website.