KYC Policy
To uphold the pinnacle of security standards, SatBet mandate that all our members furnish specific documentation to authenticate their accounts. It is essential to note that these identification procedures must be completed prior to a cardholder commencing operations and utilizing the services of our merchants.
Why Do I Need to Provide Documentation?
There are several compelling reasons:
1. Commitment to a Responsible Gaming Environment:
We are unwavering in our promise to foster a socially responsible platform for online gaming. We strictly enforce the requirement that all of our members be 18 years of age or older, as stated in our license agreement.
2. Ensuring Maximum Transaction Security:
As a globally respected online company, it is imperative for us to guarantee the highest level of security in all transactions. This commitment safeguards both our interests and those of our members, ensuring a trustworthy and secure user experience.
3. Compliance with International Banking Standards:
Our payment processors require our policies to align with rigorous international banking standards. Establishing a verified business relationship with every member is not only necessary for the protection of all parties involved but also a stipulation of our licensing agreement.
4. Avoiding Payment Discrepancies:
By guaranteeing that all your account details are accurate, we can prevent the inconvenience and frustration of ‘missing payments.’ Such discrepancies can require weeks, or even months, to trace, recall, and resend with the correct information. This protracted process often incurs additional fees from our processors, causing unnecessary delays and costs.
What Documents Do I Need to Provide?
PROOF OF ID:
A color copy of a legitimate identification document (passport, driver’s license, state ID, or military ID) issued by the government.
PROOF OF ADDRESS:
A copy of your address from a recent utility bill.
Notification: You do not need to present additional documentation proving your address if it is displayed on your government ID. Depending on the withdrawal method you select, you may need to provide additional documentation.
When Am I Supposed to Provide These Documents?
Your prompt cooperation in providing the requested documentation is highly valued. Please submit these documents as soon as possible to avoid delays in processing your transactions. Prior to processing any cash transactions for return, we must have these documents on file. Under certain conditions, we may necessitate these documents before allowing further activities, such as deposits and wagers, on your account.
Please be aware that if we do not receive the required documents, any pending withdrawals will be canceled and the funds will be re-credited to your account. In such instances, you will be promptly informed through our notification system.
How Can I Send You These Documents?
Kindly use our secure form here to upload your files after scanning your documents or taking a high-quality digital camera picture and saving the images as jpegs.
How Do I Know My Documents Are Secure With You?
The security of your personal documentation is our top priority. We treat every file with the highest level of encryption throughout the review process, ensuring your information remains secure. Rest assured, all received documentation is handled with the utmost respect and confidentiality.
In the event that you assist us in making Satbet a safe and entertaining platform, we will be eternally grateful. Feel free to use the contact links on this page to get in touch with us if you have any questions or concerns about this policy or anything else. The security and stability of our community depend on your cooperation.